QUESTIONS & ANSWERS
***********Why is the "refund search" button not working?*********
As of 09/08/19, the refund search button has not been working, because Godaddy, which is the maintainer of our database, made a mistake on our account. They are currently fixing the problem, and we expect the "refund search" function to be working by 11/05/19. In meantime, you can call our customer service department to get verification of your refund. Please call (866) 203-3751, or (562) 537-1834. If you only want to verify your refund, we will only verify your refund. We do not pressure our customers. Sorry, for the inconvenience.
Where do most people, who have a refund, make their mistakes?
1. People are afraid to claim their own money, or don't claim their money at all.
Most people are afraid to call us, or even start the process. Most people will not even inquire about the refund, through us, because they will automatically dismiss it, as not being real. In some cases, the customer already knows about the refund, and keep telling themselves that they will take care of it, and never do. They should, at the very least, investigate whether or not it is real, instead of automatically dismissing it as not real. The money is real, and it astounds us that a lot of people, including entitled family members, don't claim the money. The government doesn't pay interest anymore, so why leave it there?
The people who receive our emails, letters, and telephone calls are apprehensive about claiming their own money, because they don't believe that the money is real, or they don't want our company to process the refund. This is very understandable, because the amount of fraud in our society, but Refund Professionals, formerly Financial Claims Researcher is a real company, and the money is real. Our process doesn't allow you to be a victim to anything, regarding; claiming your refund. It is impossible to be a victim of fraud, through Refund Professionals, because the process is set up, for you not to be a victim, especially a victim of fraud. The process is set up for our customers to receive their refund check on the first attempt, and in a timely manner.
We've been processing refund for over 20 years, on behalf of the government. There is nothing to be afraid of, regarding our process,.and there is no reason to be afraid of us because; A. The money is real, and yours B. We never see your most pertinent information C. You mail your claim forms to the government agency, yourself, D. We're paid after you receive your check. E. We are authorized by the government agency to process your refund. F. The check is mail directly to you, not to us G. If your not paid, for whatever reason, you owe us nothing H. You're in complete control of your submission. I. We only show you how to fill out the forms, properly, nothing else. J. If eligible, we'll send a notary to you, to show you how to fill out the forms, correctly. K. We show you how to fill out the forms, step by step. L. We ask for no money, upfront. Trust me when I say, that this is probably the most trustworthy process that you'll ever be offered.
2. They don't send in all of the required documentation, to the government agency, as requested
It is not necessary, for you, to send sensitive information to Refund Professionals, but you do need to send all of the required documents to the government agency that is holding the money. That is the only way they can verify who you are, as the rightful owner(s), based on the original owner, spouse, or family member. There is always that customer who will not send in all of the required documentation, as requested and still expect to receive their check. It's not going to happen, trust me. You must submit all requested documents. We've been doing this too long, and we know how this process works. Whatever we tell you to mail to the government agency, please mail it in. Otherwise, you're wasting your time, and prolonging receiving your check. No, they are not going to pay your refund with partial information. Yes, the self-addressed envelope, that we will send you, goes directly to the government agency.
3. Most Claimant make their mistake by trying to do it themselves.
I encourage you to do it yourself, if that is what you want to do, but 90% of people fail at doing this. Some succeed, but most fail and give up, because it is not as easy as you may think. Our injustice is; when we send you a letter, and you don't initially believe that the money is real. Later, you find out that the money is real, but you don't want our company to process it for you. You decide that you will do it on your own, which you would have never known about the money, if we didn't send you a letter, or made you known about it. Yet, you want us to help you for free, and you'll promise to mail us some kind of payment, later, for helping, which no one has ever done, and which we're not going to do, anymore . Now, you found out how difficult and frustrating it is to process the refund, and you come back to us, 1 year later, asking us to help process it. We will always be willing to help. We could've gotten you paid within 6 months of the 1 year that you wasted.
4. The customer tries to go back to original holder, and try to claim the money that way.
The money was escheated to the government. The original holder does not have the money, anymore. We are not telling you that as some type of deterrent, from you calling the original holder. It is a fact. They do not even have the original owner's account in their database, anymore. There is no way that the original holder can give you the money, once it was escheated to the government. They may not know what government agency it was escheated to. You can only get the refund check from the government agency. The reason it was escheated is because the original holder could not find you, and by law, they have to turn it over to the government. In fact, if you call, a representative of the original holder, they may say that; "we don't show that person as a customer in our system", because, in truth, they are not, anymore. Those type of comments fuel more doubt that the money exist. That is why we are telling you; don't waste your time calling the original holder of the money. As I stated in the letter, it will be a complete waste of time to call the original holder.
5. Customers want our company to help them process their claim, or give them the information about their refund for free.
We are in the business of processing refunds, and there are costs involved, in doing that. You are more than welcome to attempt to claim the money on your own, but we are not going to assist you, unless you are our customer. We are not going to give you the refund information, so that you can process it on your own. That is not how we are paid. Yes, the money is real, but we are not required by the government agency, or by law, to give you that information. We only help our customers with processing their refund. It would be unfair to charge our customers a 10% processing fee, and help you for free. We are a legitimate business, and we make our money, based on helping people process their unclaimed refund. Our only job is to process the refund, which you'll be under contract.
6. The customer tries to do it themselves, but don't realize that they have additional money.
The letter, email, or phone calls that you receive from us, is only for one claim, of one refund. Over 70% of our customers had multiple refunds. It is nothing to receive a letter for $700.00, and find out that you have an additional $3000.00 in refunds. We search the database for additional money, as part of being our customer. Now, because you did it yourself, you don't realize that you could've claimed additional money, because you wanted to do it, yourself, and you didn't search the database, properly. We always search the database for additional money, for our customers.
7. Lie about their relationship to the original owner(s).
You will not receive the refund, unless you're the original owner, spouse to the original owner, children to the original owner, related to the original owner, or you were willed the money. It takes up to 90 to 180 days, because they are verifying that you are the rightful owner. To verify that you are the rightful owner takes time. The government agency that is holding the money, is audited by other government agencies for efficiency, and rightful owner payouts. They can be penalized, monetarily, if they send the money to the wrong person. They don't send the money to just anybody, especially anyone with the same name. .
8. Try to claim the money, knowing that the original owner is still living.
Don't waste your time. The government agencies have ways of knowing if they are still alive, or deceased. They have ways of knowing if and who the original owner was married to, at the time of death. If you're the ex-spouse, and you're trying to claim the money from your old spouse; new spouse, don't waste your time. The only way that the ex-spouse can claim the money, over the new spouse, is if the ex-spouse was the beneficiary of the refund, or was willed the refund.
9. Wasting time, knowing that you're not ready to claim the money.
We, at Refund Professionals, understand that this is new to most people that receive this type of letter. Most people will think that it is not real, when they receive the initial letter, but if you take the time to do your research, you will find out that the money is real,and that our company is legitimate. We invite you to research our company, because the money is real, and we're legitimate. We want customers who are ready to claim their money, not those who are skeptical. People who are skeptical, waste time and energy,and it cost us money because you're skeptical. In most cases, we mail you the paperwork, and we never hear from you again. In some of those cases, the customer thinks that we are mailing the refund information to where the money is at. We are not going to divulge that information until we have a signed contract. When you are ready to claim your money, let us know. It will always be there. Please feel free to research our company, because we are legitimate, and the money is real.
10, The customer thinks that they got plenty of time to claim the money.
There has been rumors that some government agencies are trying to pass a senate bill, that would allow them to keep your unclaimed money. Some of these government agencies have millions and billions of dollars of unclaimed money. A lot of people have passed on, but most people, nor their entitled family members, are claiming the refunds fast enough. Because people are not claiming their refunds, fast enough, there has been rumors that the government agencies are trying to keep the money, and keep every last cent. There is an easy way to fix this; Claim your money as soon as possible. If not through us, do it through someone else, because it may not be there in the near future. Trust me, this is not a joke or a marketing ploy. there has been rumors. We, at Refund Professionals, don't think it will ever happen, but one government agency did pass a senate bill; to not pay interest on unclaimed refunds, so you never know.
What if I'm on Social Security, or a fixed income, and I don't want to government to know that I receive the money,as an income?
You can do a; Property Relinquish" form, and transfer the money to your brother, sister, child, or someone you can trust. Once they receive the check, they give you the cash. You will need to submit all of your information, as well as they would need to submit their's, also. There is no penalty to this, by the standard of the government. You're only stating that you want to transfer the money to a family member, instead.
A. email@example.com and firstname.lastname@example.org
A Refund Recovery Specialist (Financial Claims Researcher) is authorized by certain government agencies to find people; that are owed a refund by the government. If you received one of our letters, there is a 90% probability that you’re the original claimant(s), or an heir(s) to the original claimant(s), who is owed money. Understand, one cannot operate as an Refund Recovery Specialist unless you are authorized by the participating government agencies.
A check was issued to the "original owner" by the "original holder" of the money; as a refund, a settlement, a payout, or as a credit. After the "original holder" repeatedly "attempted", unsuccessfully, to contact the "original owner" at their "last known address"; the refund check was turned over to the government. The original holder is held to; "Due Diligence Laws". The original holder mail your check to the last known address, and evidently the check was returned. Once the check was returned, that fulfilled the original holder obligations to the government and the due diligence laws.
Certain government agencies do not have the manpower to directly service the millions and billions of people that are owed money, so they authorize; Refund Recovery Specialist to find people. Additionally, they may be gaining interest on your money, or covering their budget with your money. There has been "rumors", that the government is trying to pass legislation to keep the unclaimed money.
The program was set up to help people who are apprehensive about sending their pertinent information to a third party. In this case, you submit your information directly to the government agency, that is holding the refund, yourself. Financial Claims Researcher never sees your pertinent information like; social security number. We show you how to fill out the forms properly.
How does it work?
The only information that you will need to provide to the notary is your identification. The identification is to prove that you are the person, you claim to be. Financial Claims Researcher will receive a processing fee of 10%, after you receive your check.
Why are you allowing us to mail our own claim?
With the alarming rate of identity theft, we want our customers to be in complete control of submitting their claim, and protecting their pertinent information. In the 15 years of doing this business, we have never had an issue with identify fraud, but we understand that it is a major concern in our society, and with our potential new customers. Now, you can submit your own claim, and be in complete control of your submission. We will never see your pertinent information. Only the government agency will have access to your pertinent information. We will only receive basic information. Once a document is signed, initialed, or notarized, you put them in the mailing envelope yourself, seal the envelope, and mail it off, or have the notary mail it off. A pre-addressed envelope will be given to you, by the notary, with the name and address of the government agency on it. A tracking number will be provided to you.
If your refund is $1000.00 or more, a notary signature is required. The certified and bonded notary is also responsible for helping you fill out the claim forms, so that the claim can be processed in an expeditious manner. If eligible, we will send a notary, for free, otherwise, the paperwork will be mailed directly to you. The notary is an independent agent of Financial Claims Researcher. On occasions, we may send a notary, if the total claim(s) are under $1000.00.
What is an allotted Percentage?
Allotted percentage are based on entitlement. If the money was originally in a parent's name, but both parents are deceased, It will automatically go to the children. If there are 4 children, each child is granted an allotted percentage of the refund. If the refund is $2000.00. Each child will receive $500.00, as their allotted percentage.
The percentage is mandated by the government agencies. It covers the cost in locating the original owner(s) or heir(s), the cost of a notary, and the cost of helping you process your claim. When you think about it, isn't it worth the percentage to be reconciled with your money in an expeditious manner?
Why is it that only 90% of claims submitted, are paid? Why not 100%?
In most cases, the people who are not paid on their claims, are people who did not submit all of the required documents. In some cases, they cannot find certain documents. The government will not pay out your claim, unless you have the proper documents. That is why it is important to allow a notary to show you how the fill out forms, and why it is important to submit all of the required documents. .
Financial Claims Researcher, is registered with the Better Business Bureau and Business Consumer Alliance, which are consumer reporting agencies. Please click the icon, below, for former customer's testimonies, and company reviews;. We have no complaints, a AAA rating, and we’ve been in business for over 14 years. We also offer video testimonies on this website, on the "Testimonial" tab.
Please consult your with your tax profession.
The government no longer pays interest to the original owner(s) or heirs of the money, but they are collecting interest. As long as your money remains unclaimed, they can hold your money, collect interest, and never pay you interest. Submit for your money and collect your own interest, buy a car, go on a vacation, pay a college tuition, or donate it.
All payouts will be made out to the "claimant", who can be the original owner(s), the heir(s), beneficiary, conservator, guardian, custodian, or trustee. The original owner's spouse and children are consider the most important claimants, and will have first rights, if the original owner(s) are deceased. A separate check will be made out to; Financial Claims Researcher, for the agreed upon percentage. We don't get paid until; you do. The check will be mailed directly to your address on file.
If you don't know the other person or persons, then more than likely, it was a personal or business transaction that involved you and other people. In most cases, it applies to a real estate transaction, escrow issues, car accidents, insurance claim, or some type of transaction that involved the payout or transfer of funds or property. You do not need to find the other person to claim the money. Depending on the claim, the government agency will divide the money based on the allotted percentages. For example; you are not married to your ex-wife anymore, but your claim is based on an insurance policy that you both purchased 10 years ago. You are unable to contact your ex-wife. You can submit the claim on your own, and collect your percentage of the claim. If there are only two people on the claim, you will receive 50% of the claim. If there are four people on the claim, you will only receive 25% of the claim, and so on. The outcome of these types of claims will vary. In some cases, there will be two names on a claim, because the beneficiary was a minor at the time, and the custodian was managing the minor's account. If the minor is legally an adult, the minor is entitled to 100% of the money, regardless if there are two names on the claim. If all of the original owners are in the same household, then you all can sign the same form. If one original owner or heir is in one state and other is in another state; Financial Claims Researcher can send separate forms to each person.
Yes, you can fill out a; "Property Relinquish Form", and transfer all funds to a designated person, charity, or relative. Any person that you transfer your money to; will need to submit their personal information, along with yours. This is also good if you're on a fixed income, and you don't want Social Security or Uncle Sam to find out that you received extra money this year.
Can non-family or distant family members claim the money?
A person who is considered a non-family member cannot receive the money, unless they are a beneficiary, conservator, heir, or any capacity that they were willed the money, or the deceased estate. A non-family member can also receive the money, if they were related to a bloodline of a person, and there is no one else left, of that bloodline, of that family.
For example; A guy's aunt passed away, and she was never married, and had no kids. She left $11,000.00 behind. She did have a total of 9 brothers and sisters, who are all deceased. The nephew to the aunt wanted to claim the money, since she was never married, and never had any kids. He was able to claim some of the money, because; 1) all of the sisters and brothers were deceased, 2) he was considered next in line, along with any other cousins of his, and 3) he was able to prove bloodline.
A distant family can claim the money, as long as they are not superseded by anyone that is more deserving of the money, first. If Aunt Gladys never had any kids, never been married, and all of her brothers and sisters are deceased, a distant relative can submit a claim for the money. Again, as long as it is not willed to an outside person or entity.
Originally, our company was started under the name of; Unclaimed Solutions. After revisiting our marketing strategy, it was decided to change the name of the company to; Financial Claims Researcher, which better explains the service we provide. After using Financial Claims Researcher for over 10 years, I didn't feel the name was marketable to potentially new customers, and it didn't exactly spell out; what we did, so I changed it to; Refund Professionals.
Original Owner(s) - The name of the person or people who originally owned the money.
Claimant - Any authorized person(s) who is claiming the money. This can be the original owner, spouse, heir, beneficiary, executor, and/or relatives.
Heir - Anyone who is directly related to the original claimant, or who is legally or through bloodline, authorized as an heir. Original owner’s spouse and children have the highest priority.
Original Holder – The name of the company who initially had the money, and escheated it to the government.
Stated Address – The address where the original owner(s) once lived or did business. #7 on your claim form